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Whether you encounter the similar situations below?
“How can I clean call histories on my old iPhone 8?”
“I want to clean messages and voicemail on my iPhone 11. What should I do?”
If you just encounter the similar issue above, don't worry. You can try “Privacy Clean” mode to clean private information associated with Call Histories, Contacts, Notes, Messages and Voicemail on your iOS devices. The following instructions will help you do it.
Private Data | |
---|---|
Call Histories | Deleted Call Histories |
Messages | Message Attachments |
Deleted Messages | Voicemail |
Notes | Note Attachments |
Deleted Notes | Deleted Contacts |
Windows OS | Windows 11, 10, 8, 7, Vista, XP (64bit & 32bit) |
macOS | macOS 10.8 and later |
iOS | iOS 5 and later |
Benefits | Trial Version | Activated Version |
Clean Private Data |
Before you start to use Privacy Clean function, get the tool downloaded and installed on your computer. Please make sure the network is stable while downloading and installing PhoneClean on your computer.
Choose Privacy Clean mode. By default, PhoneClean will detect your iOS device automatically. If you don't connect your iOS device to computer or your iOS device is not recognized, you will see "No Device Connected" on the interface.
Once your iOS device is recognized, the interface below will display. PhoneClean supports multi-devices connection. At the same time, you can check which iOS device is ready to be cleaned in the middle of the interface.
If PhoneClean is not able to recognize your iOS device, you may try these troubleshooting steps to solve this problem.
Given the importance of your data, Privacy Clean will back up your data automatically before cleaning junk files. Even though you delete data by accident, you may find them back from backups. The backup interface will display after clicking Scan button. You can abort the process at any time by clicking Cancel button. Meanwhile, the backup time varies based on the size of data.
Apple will not let the third party software to detect encrypted backup for protecting user's privacy, so you need to uncheck encrypted backup firstly.
After finishing backup process, the interface of analyzing iOS device will display. And the analyzing time varies based on the size of junk files. Please keep patient.
When the scanning begins, please keep your device connected until the process completes.
When the scan completes, the total amount of items ready for safe cleanup is displayed below. To keep files you may need, you may click Review Details to view all scanned files before cleaning.
You can choose file you want to clean by checking the box in front of it. You can also untick the box if you don't want to clean the file. To go back to the previous page, please click Back button.
Click on Clean button to free up your device's space after finish checking details. The time to clean depends on the size of the junk. To ensure a smooth cleaning process, please keep your device connected until it finishes.
To use Internet Clean feature, you need to turn off Find My iPhone / iPad / iPod touch option on your device temporarily.
To refresh data in your iOS devices, your iOS devices will restart automatically after finishing uploading data. Please keep patient.
When the cleaning process is complete, you will see the Privacy Clean Complete screen, and you can click Start Over button to return to the main interface of PhoneClean.
If you still have questions after reading this guide, please refer to FAQs page to check more solutions. Or you can contact our Support Team to get further help. We are here to help you!