What to Do If AnyTrans Fails to Detect Messages in your iOS Device?
Apple values user's privacy, so it won't let the third party software to detect your private messages directly. As these data are stored in Sandbox, you only can access messages when you already had backups or had finished backup your iOS device. If AnyTrans fails to detect messages in your iOS device, please read this article to find out solution.
1.Launch AnyTrans > connect your iOS device to computer > choose Messages.
2.Please click Back up Now.
3. Please do not disconnect your device before the backup process has finished.
4. After finishing backup process, all messages will apprear.