Face ID Not Working ‘Move iPhone Lower’? How to Fix>

Hi there, 

I got an iPhone 13 Pro Max last month, and decided to configure Face ID on it a few days back to prevent unauthorized access and quick unlock. However, unfortunately, Face ID fails to work the majority of the times I try to bypass screen lock. My iPhone keeps saying ‘Face ID Not Working ‘Move iPhone Lower’. I don’t know why this is happening but how can I fix it? Please help with a solution if you’ve got one. 

Apple offers 4 ways to protect the device from unauthorized users including Face ID/Touch ID, screen Passcode, as well as iCloud Activation Lock. It’s without doubt that Face ID offers a convenient and safe way to secure an iOS device. Besides restricting unauthorized person access to your iPhone, it offers a quick way to bypass screen lock, as you don’t have to struggle to punch passcodes. Just grab your phone, look into your screen, and you are good to unlock it. 

However, sometimes, you may encounter difficulty bypassing screen lock using this security system. If your iPhone displays ‘Face ID Not Working ‘move iPhone Lower’, then it’s time to try out one of the troubleshooting methods shared in this post. Read on as we demonstrate how to fix Face ID issues on your iPhone. 

Why Does Face ID Keep Showing Move iPhone Lower?

If your iPhone suggests that you move your device lower to bypass screen lock via Face ID, kindly do so. The reason is that the wrong positioning of your iPhone can cause the security system not to recognize your facial biometric, thereby restricting your access to your device. 

However, if the device fails to unlock then wrong positioning isn’t the reason why your iPhone fails to bypass screen lock. It could be for the following reasons:  

• Wrong Face ID setup
• The TrueDepth camera of your iPhone is filled with dust, liquid, or dirt which can cause the device not to recognize your facial biometric. 
• iOS or system issues. 

How to Fix Face ID Not Working Move iPhone Lower (Regular Ways)

Use any of the solutions down here to resolve ‘Face ID Not Working ‘Move iPhone Lower’ issues right away so you can reclaim control of your device: 

1. Clean Up the TrueDepth Camera to Fix Face ID Not Working Move iPhone Lower

The TrueDepth camera or sensor of your iPhone is responsible for capturing your facial biometrics during Face ID configuration and unlocking process. If this sensor is blocked by any object, whether dust, liquid, or dirt, you cannot bypass screen lock via Face ID. You might result in using passcodes. 

However, if you don’t want such, you should consider cleaning the TrueDepth camera or sensor on your iPhone. To do this, remove any accessory you have on your phone, get a clean napkin, and wipe the sensor. Once done, proceed to remove screen lock via Face ID. 

2. Reset Face ID to Fix Face ID Not Working Move iPhone Lower

As previously mentioned, wrong Face ID configuration can cause your iPhone not to recognize your facial biometric, thereby restricting your access to your home screen. Resetting your Face ID is the best solution to fix Face ID not working, move lower in this case. 

The procedure required to reset Face ID is given here: 

• Enter the correct passcode to unlock your iPhone. 
• Hit the cogwheel icon you have on your home screen to open the Settings panel. 
• Scroll to where you have Face ID & Passcode, click on the option, and an interface requesting for your screen passcode will come up. 
• Type the passcode to proceed. 
• Head down to the Reset Face ID option and tap on it. Your iPhone will immediately remove the current facial biometric on your device. 
• Once done, click on Set Up an Alternative Appearance, and provide your facial biometric.
• After that, lock your iPhone and try bypassing screen lock with Face ID. 

Limitations

• You must have the passcode to unlock your iPhone. 

3. Restart/Update your iPhone to Fix Face ID Not Working

Here is a dual solution to fix Face ID not working, move iPhone lower. Here, we suggest that you restart your device or update the operating system to resolve the issue you are currently faced with. 

By restart, we mean turning off your iPhone and turning it on again. This solution refreshes your phone, and clears all bugs and glitches that might be causing it to malfunction. A quick guide to restarting your iPhone is given below: 

• Hold down the Volume Up or Volume Down button + Side button simultaneously. 

• Continue holding the buttons till your iPhone displays the interface below: 

• Next, drag the slide to power off icon right to switch off your iPhone. 
• Wait some seconds, then hold the Volume Up or Volume Down button and Side button simultaneously again to turn ON your iPhone. 

Should restart fail to fix Face ID, you can try out the second solution; iOS update. Installing new updates on your iPhone can fix Face ID issues, so you have full control of your device. Here is how to do this: 

• Head to the Settings panel on your iPhone by clicking on the gear icon. 
• Tap on General > Software Update. 
• Ensure you are connected to a reliable internet source, then wait for your device to check Apple server for new updates. Once found, a download link will be displayed. Hit Download and Install. 
• Wait for your iPhone to update iOS.

4. How to Fix Face ID Not Working by Resetting All Settings

Another wonderful solution to resolve Face ID not working, and move lower issues is resetting all settings on your iPhone. This solution is recommended to help you correct some wrong configurations you’ve entered on your device. 

Resetting all settings is free to employ and can be done directly from your iPhone. Follow these steps to fix Face ID by resetting all settings: 

• Unlock your iPhone using the corresponding screen passcode, then hit the Settings icon. 
• Tap on General from the options that pop up and click Transfer or Reset on the next screen that comes up. 
• Now, tap on Reset and select Reset All Settings. 
• After that, follow the procedures displayed to complete this solution. 

5. Factory Reset Your iPhone to Fix Face ID Not Working

Factory reset can also resolve Face ID not working issues on your iPhone. It involves returning your phone to factory mode, just like when you purchased it from the Apple Store. This simple solution clears all bugs, glitches, and apps causing your device to misbehave. 

To apply this solution, use the stepwise guide down here: 

• Tap on Settings on your phone and proceed to hit the General icon.
• Scroll down and tap Transfer or Reset. 
• Hit Erase All Content and Settings to continue. 
• Enter your screen passcode, and factory reset will commence.  

Limitations 

• Devices with malware can go off permanently. 
• Complete loss of all the data you have on your iPhone. 

Unlock iPhone Screen Locks without Face ID or Passcode Directly

Face ID Not Working ‘Move iPhone Lower’? How to Fix? The most direct solution is to unlock the Face ID lock. Here is one of the safest, most popular, and hottest options for you. You may easily access an iPhone Face ID screen lock by using a professional iPhone unlocking tool: AnyUnlock – iPhone Password Unlocker.

AnyUnlock offers a convenient and secure way to bypass the screen lock on your iPhone. This software also handles Face ID issues, as it clears ‘Face ID Not Working, ‘Move Lower’ on any iPhone or iPad device. 

AnyUnlock offers excellent unlock services, as it removes Face ID and screen passcodes without tampering with your phone data or comprising the OS. It fixes Face ID issues by suggesting a matching firmware package to unlock your iPhone.

Key Features 

• 1-click to fix ‘Face ID Not Working, ‘Move Lower’ on iPhone X and newer models. 
• Removes any type of screen lock, including 4-6 digit codes, alphanumeric codes, alphabetic passwords, Touch ID, and more. 
• AnyUnlock is easy to install and doesn’t need any technical skill for you to navigate. 
• Advanced functions: bypass MDM, bypass iCloud activation lock, remove SIM lock, disable Find My Device, Unlock Screen Time Passcode, Unlock Apple ID, and more. 

Stepwise Guide to Unlock iPhone Screen Lock Using AnyUnlock

Step 1. Free download AnyUnlock and launch it on your computer, click Unlock Screen Passcode.

Step 2. Connect your iPhone to the computer, and wait until AnyUnlock has detected your iPhone. Click Start Now.

Step 3. Download on the iOS firmware package page. When the firmware is downloaded, click the Unlock Now option. Then AnyUnlock will unlock the screen passcode automatically.

Step 4. After the recovery process is completed, you will see the Screen passcode removed successfully interface.

Final Words

Fixing the Face ID security system on your iPhone just got easier with this guide. We’ve suggested 5 powerful solutions that you can apply to resolve Face ID not working, and move lower on your iOS device. Also, an ultimate solution was recommended which involves AnyUnlock iOS unlock utility.

The software bypasses Face ID and screen lock easily and quickly without compromising your system. It’s the best software to rescue your iPhone when you encounter any security lock issues. You should download and use AnyUnlock today!