Apple ID Greyed Out? Here Are 8 Fixes

When you are trying to log in to iCloud or another online service, you found your Apple ID is greyed out in Settings. Why? How to Restore it? This post will show you the reasons for this problem. And, no matter if your Apple ID name is greyed out in iPhone settings or your Apple ID is disabled, you will find the solutions here below.

Why Is My Apple ID Greyed Out?

Apple ID is greyed out usually means that you have turned on some restrictions on your iPhone/iPad. It happens when you want to check your Apple ID login or change your Apple ID. You might have restrictions turned on, which are designed to prevent children from mistakenly changing settings.

Turning on Content & Privacy Restrictions can cause the name to be greyed out. Besides, you can check if the below reasons happen on your iPhone:

1. There is some confusion about the multiple IDs used to download or upgrade various iOS apps
2. Apple ID service is closed.
3. Your iPhone, iPad, or iPod touch is under supervision.
4. iCloud is restoring apps from backup.
5. Poor or unstable internet connection.
6. Restrictions are enabled on your iOS device.

How to Fix Apple ID Greyed-out on iPhone/iPad

1. Unlock Apple ID to Fix Apple ID Greyed Out

When you encounter the Apple ID greyed out, you can remove the disabled Apple ID. In this case, there is no faster and more successful way than to use a professional iPhone unlocker – AnyUnlock.

AnyUnlock supports removing Apple ID from all iOS devices (the latest version of iOS supported). And it will provide detailed steps according to your iOS model individually, you just need to unlock it according to your needs. At the same time, if you’re interested in removing screen lock without passcode, bypassing MDM, unlocking iCloud lock forgetting password, and so on, AnyUnlock can help you as well.

Part 1. Find My iPhone Is Closed

Step 1. Free download AnyUnlock and launch it. Please click Unlock Apple ID function.

Step 2. Please connect your device. After your iPhone has been recognized, please click Unlock Now button. Please don’t use your device or launch iTunes during removal.

Step 3. Next, the unlocking process will begin and minutes later, you will see Apple ID removed successfully page if Find My iPhone is turned off.

Part 2. Find My iPhone Is Open and iOS is 11.4 and below

Step 1. If Find My iPhone is turned on and running iOS 11.4 and below, after clicking Unlock Now, you need to reset all your phone’s settings. Then follow the on-screen instructions to continue unlocking your Apple ID.

Step 2. Please wait for your iPhone to finish resetting.

Step 3. AnyUnlock will start to unlock Apple ID automatically. Then, the Apple ID will be unlocked from your device completely.

2. Fix Apple ID Greyed-out by Screen Time Passcode

Another common reason for the problems with greyed-out Apple ID is that the Screen Time passcode doesn’t work or has recently been changed. If this is the case, you might have to delete the application and set up your device as a new iPhone in order to log in with a new passcode. After you complete this procedure, you should be able to enter your Apple ID into the required fields without further difficulties.

• Tap Settings > Screen time > Content and privacy > Scroll to Allow changes and check if you are allowed to change your account. If not, enable them and check that your Apple ID is no longer greyed out.

3. Turn Off Screen Time

If changing the screen time account does not solve the Apple ID grey-out problem, then you can also try turning off the screen time setting. It’s easy to do so:

• Go to Settings on your iPhone and click on “Screen Time“.
• You will then see the red ‘Turn Off Screen Time‘ option below. Just follow the instruction to turn off screen time.

4. Fix Apple ID Greyed Out if You Forget Screen Time Password

Usually when we turn off the screen time restriction, apple id greyed out can be solved with it. But what if your screen time password has been changed by your kids at home or you have forgotten it?

Well, in this situation, you can try AnyUnlock’s screen time unlock function. It can remove the screen time password in just 3 steps without erasing any data on your device!

• Just download AnyUnlock and choose Unlock Screen Time Passcode function to go.

5. Check Apple System Status Page

To see what’s going on with your iPhone and which Apple ID it’s using to access cloud services, you should go directly to the official Apple system status page. Just navigate to Apple.com, and then choose Support and System Status from the menu. On this page, you should be able to learn more details about the situation with Apple ID being grayed out and hopefully find an explanation and a practical solution.

6. Restart Your iOS Device

A simple hard restart of the phone might be sufficient to reset the memory and remove the obsolete Apple ID from it, effectively fixing the bug caused by it. This action will only take a minute or two, and it could potentially fix the iCloud greyed-out problem without any need for complex recovery procedures or professional assistance.

7. Check for Software Updates

Whenever your apps are updated or upgraded, Apple ID is required by the App Store so it’s possible for the mix-up to occur at this time. Go through your notifications to check whether any updates were performed recently and inspect the details to see which Apple ID (if any) was used. By re-installing the offending app with your primary credentials, you could get rid of the Apple ID that is blocking your own.

8. Check the Internet Connection on Your iPhone

Some of the most frustrating problems can be caused by simple technical failures such as loss of Wi-Fi connectivity. Before you start digging deep for possible fixes to Apple ID greyed-out problem, make sure that your phone has uninterrupted access to an internet connection. If not, fix that first and then see if the problem with Apple ID continues before you consider any other methods.

FAQs

What to do when Apple ID greyed out on child’s phone?

If Apple ID is greyed out on your child’s phone and you are unable to sign in to your child’s Apple ID, you may need to disable iOS restrictions. Please follow these steps on your child’s device.

1. Perform a software update: Go to Settings > General > Software Update. If no updates are available, press and hold the Power/Home button at the same time to hard restart your child’s device until it reboots
2. Disable iOS restrictions. For iOS 12 and above software: Go to Settings > Screen time > Content and privacy restrictions > Off; for lower than iOS 12 software: Go to Settings > General > Access Restrictions > Off
3. After that, you can try again to sign in to your Apple ID from iOS settings.

How to fix iCloud and find my greyed out?

The reason for iCloud and find my greyed out is similar to Apple ID grey out, so you can try the above method to solve the problem. Of course, AnyUnlock is always the best answer to similar problems

The Bottom Line

Greyed-out Apple ID on your iPhone or iCloud is definitely a nuisance that must be addressed, but you shouldn’t worry about it too much. It can occur due to a number of reasons and doesn’t really represent a problem if you know the correct Apple ID that is used to download key applications. From this article, you could learn some practical techniques for resolving the issue with greyed-out Apple ID. Among them, you can use AnyUnlock to remove Apple ID quickly and easily, and if you have an urgent problem to solve, such as unlocking encrypted backups, removing screen lock, etc., AnyUnlock is definitely your best helper.