How to Fix Unable to Activate Face ID on This iPhone [Solved]

In this article, you will discover ten different ways to fix the “Unable to activate face ID on this iPhone” issue. You will explore a step-by-step guide with each way for better understanding.

Author Avatar Joy Taylor Last Updated: May. 06, 2024

Are you facing an “Unable to activate Face ID on this iPhone” error? Do you want to know how to fix it? If yes, then you are at the right place!

On one side, if the iOS 17 update comes with a lot of new features, it also has some bugs that are causing issues. One of the major issues that many users encountered after installing the latest update is related to Face ID detection. Whereas compromised and unresponsive Face ID can put device performance at stake.

But don’t worry! We have got you covered. In this article, we are going to uncover ten different ways that will help you solve the issue. Let’s get started!

Why You Are Unable to Activate Face ID on This iPhone?

The Face ID detection error on your iPhone can be a result of various reasons, and it can be a real head-scratcher. It can leave you frustrated. But don’t worry; we’re here to make it simple for you. Let’s shed some light on the possible reasons that can cause the “Unable to activate face ID on this iPhone” error.

Unable to Activate Face ID on this iPhone Error

Unable to Activate Face ID on this iPhone Error

Some of the possible reasons for the Face ID detection error are as follows:

  • Dirty Camera: Sometimes, a little dirt or smudges on the camera lens can prevent Face ID from working correctly. It’s like trying to see through a smudged window.
  • Misaligned Face: If you’re not holding your iPhone at the right angle when setting up with Face ID, it may give warnings. It needs to detect your face from the right angle to work properly.
  • Software Glitches: Just like any computer, iPhones can sometimes experience software hiccups. These glitches can hinder their ability to perform.
  • Hardware Problem: Occasionally, there may be hardware problems affecting Face ID. You may have dropped your phone or replaced its screen or anything like that.

Remember, fixing this error is not rocket science, and you also don’t need to be tech-savvy. In the next sections, we’ll provide you with easy-to-follow solutions.

10 Fixes for Unable to Activate Face ID on This iPhone Issue

Now that we know what can cause the “Unable to activate FaceID on this iPhone” error to happen let’s explore its solutions. In this section, we will explore ten different methods to fix this issue. You can read their steps and follow what best suits you.

Fix 1. Force Restart your iPhone

The first method that you should try to fix the iPhone’s Face ID error is force restart. A simple restart is not enough to fix the issue, and you need to do a force restart. This technique has been helpful for many users. However, it’s better to give it a try yourself.

Since the face ID is only available on iPhone X and later versions, you can follow the below instructions to force restart the iPhone:

Step 1: Tap the Volume Up button and then release it.

Step 2: Tap the Volume Down button and then release it.

Step 3: Hold the Power button for a few seconds until you see the Apple logo on the screen.

Force restarting iPhone 8 and later versions

Force Restart iPhone

However, if a force restart doesn’t fix the issue, you can go for the next method.

Fix 2. Ensure the TrueDepth Camera Is Not Covered

When setting up Face ID, ensure that the TrueDepth camera on your iPhone is not blocked or covered. This camera captures intricate details of your face so that any blockage can cause issues. Here’s how to ensure it’s clear:

  • Check Your Phone Case: Verify that your phone case doesn’t cover the camera area. Use a compatible case if needed.
  • Clean the Camera Area: Wipe away any dust, dirt, or fingerprints near the camera with a soft, lint-free cloth.
  • Avoid Finger Placement: Ensure your fingers or hands don’t block the camera area. They shouldn’t be located at the top of your screen.
  • Reposition Your Phone: Hold your iPhone at the right angle and distance during Face ID setup. It allows the camera to capture your face accurately.

We hope it helped you fix the issue. Otherwise, you can try the next way.

Fix 3. Remove Your Sunglasses or Mask

When setting up Face ID or trying to unlock your iPhone, you should consider your accessories. If you’re wearing sunglasses, it’s a good idea to take them off. Sunglasses can block the TrueDepth camera’s view. They make it difficult for Face ID to work correctly.

Similarly, if you’re wearing a mask that covers a significant portion of your face, remove it. By doing this, you increase the chances of Face ID successfully recognizing your face and granting access to your iPhone.

Fix 4. Fix iOS Issues

It is possible to fix “Unable to activate face ID on this iPhone” by fixing iOS system issues. Wondering how? Well, AnyFix – iOS System Recovery is here for the rescue. You can use this powerful tool to fix system issues and ultimately to activate the Face ID. It is a one-stop solution with the highest success rate for almost all your iOS-related issues. The best thing? It doesn’t require any technical knowledge. Due to its user-friendly interface, it is accessible to everyone. You can learn more about this tool below:

  • Fix multiple iOS issues – Solve issues like the iPhone won’t charge, won’t turn on, stuck on the lock screen, stuck on Apple logo, and many more.
  • No data loss – Allow you to solve iOS issues without losing data. You can use your device as normal after fixing the system.
  • 3 repair modes – 3 different repair modes are offered to fix various iOS errors, ensuring the highest success rate.
  • High compatibility – Support all iPhone/iPad models running iOS 5 and above, including iPhone 15 and iOS 17.

Before starting, free download AnyFix on your PC/Mac. Then, follow the instructions given below to fix the iOS system issues:

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1: After the installation is done, connect your iPhone to your PC/Mac. Launch AnyFix and select the System Repair mode.

AnyFix System Repair Option

AnyFix System Repair Option

Step 2: Now, AnyFix will start to detect your device. Once completed, choose the issue type and click the Start Now button.

AnyFix System Repair Device Bug

AnyFix System Repair Device Bug

Step 3: Now, you are supposed to select a repair mode. Choose the Standard Repair option first if you don’t want to lose data.

AnyFix Standard Repair

AnyFix Standard Repair

Step 4: AnyFix will provide you with the firmware of your device. Click Download to download your device’s firmware package.

AnyFix System Repair Firmware Download

AnyFix System Repair Firmware Download

Step 5: After the firmware package for your device is downloaded successfully, click the Start Satndard Repair button.

AnyFix System Repair Firmware Finish Downloading

AnyFix System Repair Firmware Finish Downloading

Step 6: Now, AnyFix will start repairing your iPhone. It is suggested not to disconnect your iPhone until it restarts. Once the repair process is completed, you will see the below interface.

Repair Is Completed

Repair Is Completed

AnyFix will surely fix the “Unable to activate face ID on this iPhone” error. To go back to the previous page, you can click the “Go Back” button. If you want to go back to the homepage, click the “Home” button. If you still want to try other methods, you can read further.

Fix 5. Turn Off and On Face ID

If Face ID isn’t working as expected on your iPhone, a quick reset can often resolve the issue. You can disable and then re-enable Face ID. It refreshes the system and improves its functionality. It’s a simple yet effective troubleshooting method. You can follow the instructions given below to turn off and on the Face ID:

Step 1: Open your iPhone Settings.

Step 2: Scroll down and click Face ID & Passcode.

Go to Face ID & Passcode

Go to Face ID & Passcode

Step 3: Here, you will be supposed to enter your iPhone’s passcode to access this section.

Step 4: Turn off the iPhone Unlock toggle.

Step 5: Restart your iPhone and turn on the toggle again.

There are chances that it will fix the Face ID issue. Otherwise, you can try another method.

Fix 6. Check Your Arm’s Length

To make sure Face ID works smoothly, it’s important to keep the right distance between your iPhone and your face during setup. Here’s how to do it.

  1. First, during the setup process, hold your iPhone at arm’s length. It should be 10-20 inches (25-50 centimeters) away from your face.
  2. Secondly, make sure the area where you’re setting up Face ID is well-lit. Proper lighting helps the camera see your face clearly.
  3. Next, position your face within the on-screen frame. Keep your face centered and ensure all parts of your face are visible in the frame.

By following these simple steps, you’ll help Face ID scan accurately. However, if you still face the “Unable to activate face ID on this iPhone” error, try another way.

Fix 7. Reset Face ID

If Face ID on your iPhone is still giving you trouble, resetting it can be a helpful troubleshooting step. This process clears any previous Face ID data. It allows you to set it up again from the beginning, resolving issues. Now, let’s walk through the steps. You can follow the instructions given below to reset your Face ID:

Step 1: Open your iPhone Settings.

Step 2: Scroll down and click Face ID & Passcode.

Step 3: Now, you will be supposed to enter your iPhone’s passcode to access this section.

Step 4: Find the option to Reset Face ID and confirm.

Click on Reset Face ID

Click on Reset Face ID

By following these steps, you can give Face ID a fresh start. It can also help resolve the issue. If not, you can try the next method.

Fix 8. Keep iPhone in Portrait Mode

Face ID is most effective when you hold your iPhone in portrait mode. To ensure Face ID works correctly, check the position of your phone. If it’s in landscape orientation (sideways), rotate it to portrait mode (upright).

This simple adjustment can make a major difference in Face ID’s performance. Moreover, you can also try other ways to fix the “Unable to activate face ID on this iPhone” error.

Fix 9. Update iOS to the Latest Version

When a new update launches, it keeps improving with time to eliminate the potential issues. So, make sure that your iPhone is up to date. Because the new update not only introduces new features but also can help fix bugs and several other errors.

To update your iPhone, you can follow the below instructions:

Step 1: Open your iPhone’s Settings.

Step 2: Go to General > Software Update.

Step 3: Install the latest Update (If there is any).

Update Your iOS Firmware

Update Your iOS Firmware

The solutions to fix Face ID are not over yet. There’s still one more to explore. Let’s find it out!

Fix 10. Reset iPhone to Factory Settings

After trying all the above methods, if the “Unable to activate face ID on this iPhone” still exists, then you are left with factory reset only. Although it will delete all your data and settings, the issue will also go away. However, before a factory reset, make sure to have a backup of your essential media and files.

Here are the steps that you can follow to factory reset your iPhone:

Step 1: Open your iPhone’s Settings.

Step 2: Go to General, then click Transfer or Reset iPhone.

Step 3: Now, click Erase All Content and Settings. The reset process will be started.

Erase All Contents and Settings in Settings

Erase All Contents and Settings in Settings

Step 4: Once finished, you can set up your device as new and check if the issue has been resolved.

A factory reset should be the last resort and resolve the Face ID issue. However, if you are locked out of your iPhone for any reason, we have a solution for you. Let’s uncover it!

How to Fix Face ID Not Available

If you find yourself in a situation where Face ID is not available, and you’re unable to unlock your iPhone’s screen, we have a solution for you. Let us introduce you to AnyUnlock – iPhone Password Unlocker. It is a powerful tool that can help you bypass your iPhone screen lock in just a few clicks. Any screen locks are supported, like Face ID, fingerprint, digital passcode, pattern, pin, etc. And all iPhone and iPad models are supported by AnyUnlock.

Not only that, it offers solutions to many iOS unlocking problems. Whether bypassing iCloud activation lock, unlocking the screen time code, unlocking Apple ID, removing the SIM lock, bypassing MDM, etc. AnyUnlock gets your back. Now, you don’t have to rely on mobile operators to solve these kinds of issues.

Before starting, download and install AnyUnlock on your computer. Then follow the instructions given below to fix Face ID not available issue.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1: Connect your iPhone to your PC/Mac. Launch AnyUnlock and select Unlock Screen Passcode mode.

Choose Unlock Screen Passcode

Choose Unlock Screen Passcode

Step 2: Once AnyUnlock recognizes your iPhone, you will see the below interface. Click Start Now to proceed.

Click Start Now Button

Click Start Now Button

Step 3: AnyUnlock will detect your device. Then, choose the firmware version and click Download.

Get a Matching Firmware

Get a Matching Firmware

Step 4: Once the firmware downloading process is done, click Unlock Now to proceed.

Tap on Unlock Now

Tap on Unlock Now

Step 5: AnyUnlock will start removing your iPhone screen password. It will take a few minutes. Once done, the password will be removed, and you will see the following interface.

Screen Passcode Removed Successfully

Screen Passcode Removed Successfully

The Bottom Line

Face ID has undoubtedly made unlocking your device more convenient than ever. However, facing issues like “Unable to activate Face ID on this iPhone” can be a roadblock. The good news is this issue has various solutions, as we’ve explored in this guide. And, if you want a more reliable and effective solution, you can download AnyFix to try it. And if you’re locked out of your iPhone due to Face ID being unavailable, tools like AnyUnlock offer a helping hand.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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