[Fix] Unable to Load Photo an Error Occurred

The “cannot load photo iPhone” error message is one of the most frustrating errors you’ll get when trying to view photos on your iPhone. It’s no surprise that many Apple users struggle with the Photos app on their iPhones and iPads. Many reports indicate this problem where you get the error message “Unable to load photo.”

If you have the same problem, this article is just for you! We’ve reviewed several ways to solve this problem on your Apple device. And here are the results…

Bonus Tip: Here are some other tips about iPhone photo issues.

• How to Fix: iPhone Photos Not Showing Up on PC/Mac Computer >
• Why and How to Fix Photos Disappeared from iPhone >

6 Ways to Fix Unable to Load Photos on iPhone

The iPhone has become one of the most widely used mobile devices around the world, especially among young adults, who spend hours a day on their smartphones and tablets. But if you’ve ever encountered the “Unable to load photos” error message while using an iPhone, you might be surprised by the number of things you can do to fix it.

1. Force Quit

Like any other smartphone, iPhone apps crash too. And like any other app, the gallery app is not an exception. It might be a temporary gallery issue if you can’t load your photos. To fix this issue, force-quit and reopen the app.

2. Delete and Recover the Photo

iPhone users will experience an ‘unable to load picture’ error if they try to open a specific picture file. It might be a result of a broken or incomplete download. If this happens, you will have to delete the Photo and recover it from iCloud.

Step 1. To delete, long press and tap the small trash can at the bottom right side of the screen.

Step 2. To recover a deleted picture, click ‘Albums’ at the bottom-right > Drag down and tap ‘Recently Deleted.’

Step 3. After finding the deleted Photo, touch & hold, and tap ‘Recover.’

If you want to recover permanently deleted photos, you can follow this guide: Ultimate Guide to Recover Permanently Deleted Photos on iPhone >

3. Check Your iPhone & iCloud Storage

If you are still experiencing the same error, you should check how much space you have left on your iPhone. When you are using something other than iCloud+, this can happen. If you use iCloud to sync all your photos, you may have used up your 5GB of free storage. To check your iPhone storage:

1. Open ‘Settings’ on your iPhone> Find and click ‘General.’
2. Then click ‘iPhone Storage’ on the screen to check the iPhone storage.

On top, you’ll see your remaining storage. Your iPhone storage bar is full and you should free up the space. You may need to delete all photos on your iCloud account. After that, log back into iCloud and reinstall all of your photos.

4. Fix iOS System Issues

If your system fails, it is very likely that your iPhone cannot load photos, so it is very necessary to clear the errors in the system. Considering the trouble and time-consuming to seek help from Apple technicians, here we will recommend you a reliable iOS system repair tool: PhoneRescue for iOS. This tool is specially designed for iOS recovery and repair and has helped many iOS users quickly bring their devices to normal. Let’s take a look at what is commendable about PhoneRescue’s system repair function!

• Fix all iOS bugs – This tool can fix almost all iOS system issues, such as cannot load photos iPhone, blue screen, reboot loop, stuck on Apple logo, etc.
• Zero data damage and erasure – No data on your device will be damaged or erased due to system repair. You don’t have to worry about any data loss problems at all.
• Two repair modes – According to different situations and needs, this tool provides two repair solutions to ensure that you can successfully eliminate all system errors.
• Simple and fast beyond imagination – No difficulty in operation. No days of waiting. To complete the repair, just click the button and wait a few minutes.

The highlights of PhoneRescue are much more than that. It can also help you quickly retrieve your lost photos, videos, contacts, and other data, even if you don’t have a backup. And now this tool has supported iOS 16. Just free get the latest version of PhoneRescue and follow the steps below to remove system errors.

Step 1. Launch PhoneRescue on your Windows or Mac computer. Then you need to choose the Repair iOS System option in the Device Rescuer panel.

Step 2. Connect your iPhone to your computer. After that, you will see two repair modes. To avoid data loss, we recommend you choose Advanced Mode first.

Step 3. Then it will ask you to put your device into recovery mode. The detailed guide will be shown on the screen, just follow it.

Step 4. Click Download to get the corresponding firmware for your iPhone. Remember to check the device information first.

Step 5. After that, it will start to fix system errors. Please wait for a while and you will get a message telling you that the repair is completed.

5. Turn off the Power Saver

If you turn on the low power mode on your iPhone, you might decrease its performance. Apple says using the iPhone’s low-power mode may affect your iPhone’s functionalities and slow it down. This may also include the pausing of iCloud Photos. So try turning off the power saver to remove the ‘cannot load photo’ iPhone error as the following steps.

To deactivate low power mode, open Settings > Battery > Toggle off Low Power Mode.

6. Update Your iOS Version

Are you still encountering the ‘unable to load photos’ error? This may be because your iOS device needs to be updated to the latest operating system. Some apps that you download might conflict with another program. Therefore, your device may need to be compatible with the new version of your photo library. To do that, follow the steps:

Step 1. Go to the Settings app on your device, and then you can see several options, just select General.

Step 2. After that, scroll down and click on Software Update. And tap on the Automatic Updates option.

Step 3. Now you have to turn on ‘Download iOS updates.’ Lastly, turn on ‘Install iOS Updates. Just like your iPhone will be able to update to the latest version of iOS automatically.

Cannot Load Photos after the iOS Update?

If the unable to load photo error message still appears after trying all recommended fixes, it’s time to contact Apple Support. You just need to send an email to the support team. They’ll guide you through the steps you can take for a permanent fix.

Fix Unable to Load Photo Having Full Storage

If you have used all your iPhone storage, then you can use your free 5GB iCloud storage. And if you have also used your iCloud storage, then you need to delete some extra images/videos that you no longer need. You can also upgrade to iCloud+ if you want more storage. Upgrading to iCloud+ may also remove the error.

The Bottom Line

To troubleshoot photo load issues, you have to take note of the exact error message you received. Usually, the error will only be visible on a few photos. After following the steps in the post above, you should easily resolve the annoying mistake. And remember, you can always ask for assistance from the Apple support team. And if there are some system issues preventing your iPhone from loading photos, just free try PhoneRescue to fix them in clicks.