Samsung Fingerprint Sensor Not Working? 9 Fixes Here [Solved]

Have you ever been in a situation where your Samsung fingerprint sensor not working? Frustrating, isn’t it? Well, you are not the only one who had to face it. Being in a world of technology, we want everything at our convenience, even if it’s unlocking our phones. But sometimes, that convenience can be a trouble and lock us out of our digital devices.

But don’t worry! This article will explore nine effective methods to help you fix your fingerprint sensor. We will also walk through their step-by-step guide to perform the actions. Let’s get started!

Bonus Tip: You may also need the tips below.

• How to Fix Touch ID Not Working on iPhone iPad >
• How to Fix Pixel Fingerprint Sensor Issues >

Why Is Samsung Fingerprint Sensor Not Working

Before jumping to the solutions, we need to understand the cause behind this issue. There are many reasons that can lead to the Samsung fingerprint sensor not working. However, we will explore a few common reasons that users might experience.

A few common reasons for the Samsung S23 fingerprint sensor not working are as follows:

• Dust, moisture, or sweat on the sensor can cause misreads or failures.
• Bugs or glitches in the software can disrupt the sensor’s operation.
• New screen protectors or changes in finger placement confuse the sensor.
• Physical damage or defects can also lead to an unresponsive sensor.
• When low on battery, the sensor’s performance might be limited.
• Running old software can create compatibility problems.

Fix Samsung Fingerprint Sensor Not Working by Removing Fingerprint Lock

You might feel helpless if you are facing the Samsung fingerprint sensor not working issue. But don’t worry! DroidKit – Android Phone Toolkit is here to rescue you. Whether it is fingerprint, PIN, pattern, etc., it can help you remove the lock and regain access to your phone. The best part is there’s no need for any technical knowledge to do that. With DroidKit, you can remove the fingerprint lock in a few simple steps. It supports an extensive range of Android devices – up to 20,000+ models. Now, you don’t have to opt for insecure ways to unlock your phone because you have DroidKit! You can learn more about this tool below.

• Remove all screen locks – Fingerprint, facial recognition, 4-digit/6-digit password, PIN, pattern, etc. All can be unlocked.
• No skills required, no root needed – You just need to click the button to unlock your device without root. Even non-techies can use it with ease.
• Only a few minutes – It only takes 3 minutes to unlock your device. No need to wait, re-enter your device immediately.
• Support all Android devices – Samsung, Mi, Huawei, LG, Motorola, and more. DroidKit supports unlocking all Android phones and tablets.

What’s more, DroidKit can also help you bypass Google account verification after factory reset, recover your lost photos or other data, fix common Android OS bugs, and more.

Now, get DroidKit for free and then follow the instructions given below to fix Samsung fingerprint not working in simple clicks.

Step 1. Open DroidKit and select Screen Unlocker mode. Connect your Samsung Android phone to your computer via a USB cable.

Step 2. Once your device is recognized, click Start > Device connected button and proceed.

Step 3. DroidKit will start preparing the configuration file for your Samsung device. Once the preparation process is completed, click the Remove Now button to proceed further.

Step 4. Now put your Samsung device into recovery mode and wipe the cache partition. You can follow the instructions given on the screen.

Step 5. After that, DroidKit will start removing the fingerprint lock. When finished, you will see the below interface.

DroidKit is an efficient and secure way to remove the fingerprint lock. However, if you can’t follow the steps, you can try other methods explained in the next part.

8 Ways to Fix Samsung Fingerprint Sensor Not Working

Now that we know the reasons for the Samsung fingerprint sensor not working. It’s time to explore the solutions for them. Here are eight ways to fix this issue. These methods apply to almost all Samsung devices with fingerprint sensors.

Fix 1. Clean the Finger Sensor and Your Finger

Imagine you are trying to read a book through a blurred glass – you can hardly read it, right? Well, the same goes for your fingerprint sensor and your finger. A bit of dirt or sweat can cause the sensor not to recognize the finger. Here’s what you can do:

Step 1: Gently wipe the fingerprint sensor with a clean, soft cloth.

Step 2: Wash your finger and dry it.

Step 3: Now, place your finger on the sensor and try to unlock your phone.

However, if this method doesn’t work, you can try the next one.

Fix 2. Remove Screen Protector

Imagine wearing sunglasses indoors – it might make things blurry, right? Your fingerprint sensor can feel the same way if it has to work through a screen protector. Also, it is possible that the protector is damaged, causing the fingerprint sensor not to work. Let’s give your phone some breathing space:

Step 1: Gently peel off the screen protector from your phone.

Step 2: Clean the screen. Use a soft cloth to wipe away any sticky residue the screen protector leaves.

Step 3: Now that the screen protector is gone, use the fingerprint sensor again.

If the Samsung fingerprint sensor was not working due to the protector, it should work after removing it. Still, if it doesn’t work, you can try the next method.

Fix 3. Restart Your Samsung Device

Sometimes, the Samsung fingerprint sensor not working issue can be fixed by restarting the device. Remember how a good night’s sleep can make you feel refreshed? Well, your Samsung device might need a little break too. A simple reboot can fix the glitches, including the fingerprint sensor not responding.

Step 1: Press and hold the Power button of your device.

Step 2: A menu will pop up. Click Restart and let your device turn off and on again.

Step 3: Once it’s back on, try using the fingerprint sensor again.

Fix 4. Re-register Your Fingerprint

If your device is still not recognizing your fingerprint, remove it and add a new one. By doing so, the Samsung fingerprint sensor issue might get fixed. You can follow the instructions given below to re-register your fingerprint:

Step 1: Go to your device’s Settings and find the “Biometrics and security” option.

Step 2: Click the “Fingerprint Scanner” option. You need to enter your PIN or password for security.

Step 3: Delete the one causing trouble in the registered fingerprints.

Step 4: Now, click “Add Fingerprint” and follow the prompts to re-register your fingerprint.

Step 5: Try unlocking your device with your newly registered fingerprint.

If the sensor is back to recognize you, that’s a win! If not, don’t lose hope – we’re not done yet. You can try the next method.

Fix 5. Fix Android System

Sometimes, your Samsung device needs a regular checkup to work properly. Just like a doctor makes you feel better, a tool like DroidKit can also make your Android system feel better. As discussed earlier, DroidKit is a complete solution for all Android-related issues. Hence, it can help fix almost all the Android system issues, like black screen, touch screen not working, stuck on logo, etc. You don’t need to root your device to fix these issues, and its simple interface is suitable for anyone to understand and use. Furthermore, you don’t need to worry about the security. Because all the ROMs downloaded are official, which will never cause damage to your device. Most importantly, DroidKit supports all Android system versions, including the latest Android 13.

Therefore, if the Samsung fingerprint not working issue is caused by system issues, just follow the instructions given below to use DroidKit to fix them quickly.

Step 1. Free download and open DroidKit and select System Fix mode.

Step 2. Connect your Samsung device to your PC via a USB cable, and click Start to proceed.

Step 3. DroidKit will access and fetch the PDA code of your Samsung device. Click the Download Now button to download the firmware.

Step 4. After the downloading is completed, click Fix Now and put your device in Download Mode, depending upon the type of your device. Follow the on-screen instructions and click Next.

Step 5. DroidKit will start repairing your Android System. When it is completed, you will see the below interface.

In this way, you can fix the Samsung S23 fingerprint sensor not working issue. However, if you want to do the process with USB debugging disabled, you can visit DroidKit’s official website to see the guide.

Fix 6. Wipe Cache Partition

Apart from the above-explained methods, there is another way to fix the fingerprint sensor issue. That is, wipe the cache partition. Your Samsung device can get full with the cache memory.

Therefore, your phone may lag, creating glitches like an unresponsive fingerprint sensor. In this case, you can clear the temporary data on your device. It will help your device run smoothly and ultimately fix the issue.

You can follow the instructions given below to clear the cache partition of your Samsung device.

Step 1: Turn off your Samsung device.

Step 2: Press and keep holding the Volume Up and Down buttons simultaneously.

Step 3: When the Samsung logo appears, leave the buttons. Your device will enter recovery mode.

Step 4: Use the volume buttons to move to the “Wipe Cache Partition” option. Then use the Power button to select it.

Step 5: Select Yes to confirm and let your device do its thing.

Step 6: Once it’s done, choose the “Reboot System Now” option. After the device restarts, try the fingerprint sensor again.

If the sensor is back on track, that’s a big win! But if it’s still being stubborn, no worries! There are more tricks to explore.

Fix 7. Update Software

Like your car, your phone also needs an update to work smoothly. Therefore, updating your phone can improve performance and fix bugs, including fingerprint sensor issues. Let’s see how you can update your Samsung device!

Step 1: Go to your Samsung device’s Settings menu.

Step 2: Scroll down and click the Software update option.

Step 3: If there’s any new update available. Download and install it.

Step 4: After the installation, restart your device and check if the fingerprint sensor is working.

Fix 8. Factory Reset Samsung

A factory reset can give your phone a fresh start when all ways fail. It’s just like hitting a reset button. But remember that a factory reset will delete all the data from your device. So, it is recommended to back up all your important data before doing a factory reset.

Step 1: Go to your Samsung device’s Settings menu.

Step 2: Look for the System or General Management option, then select Reset.

Step 3: Select Factory data reset and confirm your action.

Your device will erase everything and return to its original settings. Once the reset is complete, set up your device and check if the fingerprint sensor works. If it doesn’t, then your screen must have a technical issue. You should visit a mobile operator.

The Bottom Line

So, there you go! Samsung fingerprint sensor not working is not a mystery anymore. We explored all possible ways to fix this issue with their step-by-step guide. Hopefully, after following these methods, you got successful in your mission.

However, if you need a handy tool to cope with these issues, free download DroidKit! It is a complete solution for your Samsung-related issues. Gone are the days when you had to visit mobile operators. DroidKit is here to make you your own hero!