I had a backup of my Whatsapp in Googe Drive which was around 2 GB. Due to some reason, I had to reset my phone and now after a week when I try to restore WhatsApp chats then it shows this error “Couldn’t restore messages Check your phone’s internet connection and tap retry”. Please help!
You can try DroidKit to restore WhatsApp Google Drive backup to your Android easily. And, it can fix any system issues to cause restoring failure.
When WhatsApp data get lost or switch to a new phone, how to restore WhatsApp backup from Google Drive? You can find Google Drive WhatsApp backup by verifying your country and phone number in WhatsApp. However, some users could not restore WhatsApp backup from Google Drive, just like the user above.
There are some reasons to explain WhatsApp backup not restoring. And, in this guide, we will try to figure out how to fix unable to restore WhatsApp from Google Drive backup, no matter on an Android device or iPhone.
Now, let’s get your WhatsApp successfully restored from Google Drive, even after skipping to restore or after installation.
If you are unable to restore WhatsApp backup on an Android phone, you can easily fix this issue with DroidKit. It is a complete Android solution that helps you to restore WhatsApp backup from Google Drive directly. And you can choose to sync WhatsApp messages and media files to your new phone, or to a computer. And, you can not only extract WhatsApp backups but also messages, call logs, Wi-Fi passwords, contacts, etc. from your Google account, even though your Samsung phone is broken.
As a complete Android solution, you can also recover lost WhatsApp chats without backup, and unlock any Android phone without a password/pattern/PIN, etc. You can get the latest version of DroidKit to check how can it help you with WhatsApp recovery and other Android problems.
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Get DroidKit installed on your computer (Mac/PC) and launch it > Go to Data Extractor and click From Google Account. If you want to restore WhatsApp messages on a new phone, connect your new phone with a computer.
Here you can preview what can DroidKit help you to restore, check the WhatsApp category, and continue.
Enter your Google account and password to sign in. Also, sign in with your Brower, and click on Continue to give DroidKit the authorization. After that, please click “I have authorized” button.
All your WhatsApp Google Drive backup history will be listed, choose one and download it. Then you can view WhatsApp backup files.
View chat history stored in WhatsApp backup, select what you need, and click To Device or To Mac here. If you connect your new phone at first, you can restore WhatsApp to your new phone with ease.
If you don’t have a computer, don’t worry.
Below we will introduce you how to restore WhatsApp backup from Google Drive to Android without PC.
Before restoring, you need to make sure,
Of course, many people encounter situations where they are unable to create or restore a Google Drive backup.
I’ve encountered it before, don’t worry, I’ll tell you how to solve it.
After checking out the above steps to restore WhatsApp backup from Google drive to Android, isn’t it simple? But quite a few users feedback that they can’t even create or restore a Google Drive backup. this is why and how to fix it. Don’t worry, read on!
Firstly, let’s look at why WhatsApp didn’t detect your backup. It is possible that you do have a backup, but WhatsApp did not detect it for several reasons.
However, if you are unable to create a WhatsApp backup after checking above factors, then there are several possible reasons.
Eventually, once you have successfully created a WhatsApp backup, what can you do if you can’t restore WhatsApp backup?
You can fix the issue of not being able to start restoring Google Drive WhatsApp backup using DroidKit or you can try to restore it manually using a local backup and transfer the files to your new device via computer, file manager/file browser or SD card.
Step 1: Verify backup availability
Before proceeding with the recovery process, you need to make sure that you have previously backed up your WhatsApp chats to Google Drive. You can check if your WhatsApp chats have been backed up to Google Drive by following the steps below.
1. Open WhatsApp on your Android device.
2. Click the three-dot menu icon in the upper right corner and select “Settings.”
3. Go to Chat > Chat Backup.
4. Here you will see the details of your last backup, including date and time.
Step 2: Uninstall WhatsApp
To initiate the manual recovery process, you need to uninstall WhatsApp from your device. Don’t worry, this won’t delete your backup from Google Drive. Follow these steps.
1. Press and hold the WhatsApp icon on your home screen or app drawer until the options appear.
2. Select Uninstall or drag the icon to the Uninstall option at the top of the screen.
Step 3: Reinstall WhatsApp and verify number
After uninstalling WhatsApp, reinstall the app from the Google Play Store and follow the setup process to verify your phone number. Make sure to use the same phone number that you used previously for WhatsApp backup.
Step 4: Restore Backup
After verifying the phone number, WhatsApp will automatically detect an available backup on Google Drive and prompt you to restore it. In this order:
1. Open WhatsApp and click on “Agree and Continue” to accept the terms and conditions.
2. Enter your phone number and click Next.
3. WhatsApp will detect the backup and display a prompt asking you if you want to restore your chat history. Click “Recover” to start the recovery process.
Step 5: Wait for recovery to complete
The recovery process may take some time, depending on the size of the backup and the speed of your internet connection.
Step 6: Complete Setup
Once the recovery is complete, WhatsApp will notify you and your chat history will be restored to your device. Click “Next” to complete the setup process and start working with recovered chats using WhatsApp.
By following the steps above, you can manually restore WhatsApp backup from Google Drive.
If you can’t restore WhatsApp Backup, you can first check the possible reasons below:
If you don’t want to uninstall to restore WhatsApp Backup, there is another chance for you. Since local backup will be automatically created every day, you can try to find it from the local backup. It’s a way for you to access old WhatsApp messages.
If you got a new iPhone, you don’t have to worry about how to transfer your Android data to your new iPhone. Here we highly recommend to you AnyTrans which provides an easy way to transfer your Android WhatsApp data to an iPhone with one click.
As a full-way iOS data manager tool, it also supports backup & restore WhatsApp on iPhone, and transferring from iPhone to iPhone. (AnyTrans could manage the LINE and Viber data as well. )
It’s easy to access WhatsApp backup from Google Drive, please check the steps below:
That’s all about the steps to restore WhatsApp backup from Google Drive to your phone and fix the issue that could not restore the backup. If you failed to restore the backup from Google Drive on Android, the complete Android solution – DroidKit allows you to find and restore WhatsApp from Google Drive easily, just download it to have a try! Hope this guide can help you restore your WhatsApp backup successfully.
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