10 Easy Fixes to Samsung Not Receiving Texts Issue

Samsung can send texts and receive calls, but suddenly stopped receiving texts? Don’t panic. This post offers 10 effective methods to fix Samsung not receiving texts issue.

Author Avatar Joy Taylor Last Updated: Jan. 09, 2025
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DroidKit – Fix Text Receiving Issue Without Root

Free download DroidKit to effortlessly fix Samsung not receiving texts issue. DroidKit is compatible with both Windows and Mac. No technical skills are required, no data loss.

Nowadays, instant messaging apps have billions of users, but traditional text messages are still important in our daily lives. Many people rely on texts from banks and other services, including Samsung users. It would cause inconvenience in life when Samsung cannot receive texts. If you encounter this error, don’t worry! This article will thoroughly explore how to fix the Samsung not receiving texts problem.

Also Read: 6 Ways to Fix “Android Messaging App Not Working” Issue >

    Common Issues of Samsung Not Receiving Text Messages

    Prior to discussing how to fix Samsung’s not receiving messages, the most common Samsung texting issues must be addressed. Here’s the list of issues we’ve made after doing our research.

    • Text messages suddenly stopped arriving on your mobile device.
    • Not getting messages after switching to a new phone.
    • You can send text messages but only get an SMS from a few contacts.
    • On a Samsung, particular text messages are not received.
    • Samsung is not receiving text messages sent from an iPhone.

    These are the typical messaging troubles that the majority of Android users have experienced.

    Before starting the fixes, you need to know the causes of why your Samsung phone is not receiving text messages.

    Why Is My Samsung Not Receiving Texts?

    When you want to figure out why your Samsung cannot receive text, you should consider three parts: device, text application, and network error. There are many potential failure spots for these components. All the reasons below can cause your Samsung not receiving text:

    • Weak Signal
    • Message Center Misconfigured
    • Software Glitch
    • Blocked Number/Spam Filter
    • Outdated Samsung/Message App

    10 Tips to Fix Samsung Not Receiving Texts Issue

    Not receiving texts on Samsung is indeed an annoying problem, but fixing this issue is not a mission impossible. Let’s move to the best-reviewed fixes for Samsung not receiving texts issue.

    1. Reboot Samsung Phone

    Restarting your phone is a perfect place to start the troubleshooting procedure for Samsung not receiving text messages. Rebooting the device typically resolves a variety of faults and problems without any hassle. Therefore, you can restart your Samsung smartphone as a first step to resolving the issue mentioned earlier.

    Restart the Device

    Restart the Device

    2. Disable Airplane Mode

    Check your device’s settings to see if it is currently operating in airplane mode; once you have done so, check your network connection. All forms of wireless connectivity are terminated when airplane mode is activated, including Wi-Fi and cellular networks. In this situation, your Samsung cannot receive messages.

    3. Check for Blocked Contacts

    You may have previously banned some numbers from ceasing receiving messages. It’s time to review and update the blocked numbers list.

    Step 1. Launch the Messages app and select the three dots at the top of the screen.

    Step 2. Choose Block spam and numbers.

    Step 3. Select Block numbers from the menu. You will find a list of blocked contacts here. Tap the delete icon for the number you wish to unblock.

    Select Block Numbers

    Select Block Numbers

    You can also use the Phone app to look at the list of blocked numbers. Tap the three-dot icon in the Phone app. Go to Block numbers under Settings.

    4. Ensure a Stable Network

    Make sure your phone has a functioning cellular network. Check to see if you can make and receive calls. Similarly, try sending a message from your phone. You should verify your cellular plan and network if you cannot call or send an SMS. We advise getting in touch with your service provider. Use other fixes if everything is in order.

    5. Re-insert SIM Card

    It is highly recommended that you try this time-tested fix. As an example, take the SIM card out of the slot. Clean it with an isopropyl alcohol solution and a microfiber cloth.

    Then put it back in. Alternatively, if your Samsung phone has dual SIM slots, try your SIM in a different slot. This should eliminate any problems with the SIM slot.

    You can also use a second Android phone with a separate SIM card to solve the problem. Wait until your cellular operator configures the SIM card. The SIM card should then be taken out and placed in the authentic phone.

    Check and Insert SIM Card on Android Phone

    Re-insert SIM Card on Android Phone

    6. Fix System Error to Solve Samsung Not Receiving Texts Issue

    Sometimes, system issues may also result in Samsung not receiving texts problem so you should repair these errors first. If you want an easier and time-saving method to fix Samsung system issues, you can try DroidKit, a comprehensive Android toolkit. As a top-rated fix for Android problems, this tool can help users solve the Samsung not receiving texts issues with a few clicks. DroidKit stands out for its easy steps and high success rate in fixing system issues. In addition, DroidKit can also recover deleted texts without backup on Samsung.

    Main Benefits of DroidKit:

    • Allows users to fix Samsung not receiving texts issue without root.
    • User-friendly interface & ease of use, no technical skills needed.
    • Repairs Samsung not receiving texts issue without data loss.
    • Guarantees to be 100% clean and safe with no viruses and malware.

    Free Download

    Free Download

    * 100% Clean & Safe

    Free Download * 100% Clean & Safe

    Here is stepwise guidance on how to solve Samsung cannot receive texts:

    Step 1. Free download DroidKit on your computer and select System Fix mode. Connect your Samsung phone to your computer.

    Click System Fix Function

    Click System Fix Function

    Step 2. Click Start once your Android device has been detected. Then click Download Now to begin downloading the firmware.

    PDA Code Matched

    PDA Code Matched

    Step 3. The interface shown below will appear after the download is finished. Then select Fix Now.

    Firmware Downloaded and Click Fix Now

    Firmware Downloaded and Click Fix Now

    Step 4. Set your Samsung to download mode. Then click Next after setting your device to download mode.

    Put Samsung into Download Mode

    Put Samsung into Download Mode

    Step 5. Wait for the process to complete. You’ll see the interface below once the repair is finished.

    Completing the Repair Process

    Completing the Repair Process

    7. Try a Third-party Message App

    Default messaging apps may occasionally have bugs or configuration issues that affect compatibility with certain carriers or devices. Download a third-party messaging app if Samsung Communications is your default app and your phone cannot receive messages. You can give Google’s Android Messages app a try. Third-party apps, especially Google Messages, support RCS features like read receipts and high-quality media sharing. Making it the default communications program may solve your problem.

    8. Free up Samsung Space

    Your Samsung phone can stop receiving texts if it has insufficient internal storage. In this case, you need to clear your Samsung storage to get more space for your messages. The steps to do that are quite easy.

    Free up Storage on Android

    Free up Storage on Android

    Step 1. Go to Settings on your Samsung phone.

    Step 2. Scroll down and find the Device care option. Select it.

    Step 3. Then you need to tap on the Storage option. Here you can view the amount of storage that is accessible.

    Step 4 You should delete outdated emails from your inbox to free up storage.

    9. Clear Cache of Message App

    Try deleting the unnecessary cache for the Samsung Messages app. Too much cache may also have an effect on message receiving. One other option is the Delete data button. That typically will keep your messages. We still advise you to back up your emails before selecting it. Here are steps to delete cache on Samsung:

    Step 1. Go to App info via settings in your Samsung phone.

    Step 2. Select “Storage and cache” > Choose “Clear Cache.”

    Select Storage & Cache and Choose Clear Cache

    Select Storage & Cache and Choose Clear Cache

    Step 3. After that select the Delete cache option.

    Step 4. After this restart your phone.

    10. Update Android OS

    The Android OS and Samsung’s firmware updates frequently contain bug fixes that resolve known issues with the default messaging app or the phone’s ability to handle SMS/MMS. And software updates often address problems at various levels, including the operating system, network, and app functionality. Therefore, updating the Android OS can solve the issue of a Samsung phone not receiving texts. Here are steps:

    Step 1. For Software Update, go to the Software Update Menu from Samsung Settings.

    Step 2. Then click the “Download and Install” option.

    Click Download and Install Option

    Click Download and Install Option

    Bonus Tip: How to Recover Lost Messages on Samsung

    Some Samsung users may lose or delete their precious text messages accidentally. What to do if that happens? Never worry. DroidKit can quickly recover them for you only with simple clicks. As a complete solution to Android data recovery, this tool supports recovering your data directly from your device without backup or retrieving data from your Google backup and SD card. Therefore there is always a way for you to get back your texts. What’s more, you can first preview all your data and select them to recover freely. In addition to text messages, DroidKit can also recover photos, videos, songs, WhatsApp messages and attachments, Apps, contacts, and more.

    Main features of DroidKit in Recovering Lost Data:

    • Supports 2000+ Android brands and devices, including Samsung, Xiaomi, etc.
    • Two data recovery modes can be chosen according to different situations.
    • Recover 13 types of lost data, including messages, photos, etc.
    • High success rate in recovering lost data without backup on Samsung.

    Free Download

    Free Download

    * 100% Clean & Safe

    Free Download * 100% Clean & Safe

    Just feel free to follow the guide below to recover your text messages:

    Step 1. Free download DroidKit and launch it > Select Deep Recovery from Device in the Data Recovery function.

    Choose Deep Recovery from Device under Data Recovery

    Choose Deep Recovery from Device under Data Recovery

    Step 2. Please select Messages > Click Start > Connect your phone to the computer and click the Start button again.

    Select the Data Type You Need to Recover

    Select the Data Type You Need to Recover

    Step 3. Check the root status of your device > Tap on the Root Now button if you have not rooted it.

    Tap on Root Now to Continue

    Tap on Root Now to Continue

    Step 4. After that, it will promptly scan your Android device’s deleted and existing data. Once the scanning process is completed, you can preview and select the scanned data.

    Preview and Select Messages to Retrieve

    Preview and Select Messages to Retrieve

    Step 5. You can recover the data by clicking To Device or To PC. Please wait while the system recovers. When the restoration process is finished, the interface shown below will appear.

    Data Recovery Successfully

    Data Recovery Successfully

    The Bottom Line

    In summary, this article covered 10 proven solutions for Samsung’s not receiving texts issue. Among all these 10 tips, DroidKit contains the highest success rate in fixing Android system issues. Its ease of use makes this tool a better choice for users with less technical skills. Free Download DroidKit to try it now!

    Free Download

    Free Download

    * 100% Clean & Safe

    Free Download * 100% Clean & Safe

    Author Avatar
    Joy Taylor Twitter Share Facebook Share

    Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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