Solved: Samsung A72 Touch Screen Not Working

The Samsung Galaxy A72 is a mid-range smartphone that boasts impressive features such as a 6.7-inch Super AMOLED display, a quad-camera setup, and a long-lasting 5000mAh battery. Running on the latest Android version, it offers a seamless user experience with new features like enhanced security and improved performance. However, like any other device, it can sometimes encounter issues, one of which is an unresponsive touch screen.

An unresponsive touch screen can be frustrating, especially when you rely on your device for daily tasks. Whether it’s due to a software glitch or physical damage, there are various solutions to get your touch screen working again. This guide will walk you through several methods to troubleshoot and resolve touch screen issues on your Samsung A72.

Why Is Samsung A72 Touch Screen Not Working

There are several reasons why the touch screen on your Samsung A72 might stop working. Common causes include:

• Software Glitches: Temporary software issues can cause the touch screen to become unresponsive.
• Physical Damage: Cracks or damage to the screen can affect its responsiveness.
• Screen Protectors: Some screen protectors may interfere with touch sensitivity.
• Outdated Software: Running outdated software can lead to performance issues, including touch screen problems.
• System Overload: Running too many apps simultaneously can overload the system, causing the touch screen to lag or freeze.

How to Fix Samsung A72 Touch Screen Not Working

Fix 1. Restart Samsung A72

Restarting your device can resolve minor software issues that may cause the touch screen to become unresponsive.

1. Press and hold the Power button until the power menu appears.
2. Select “Restart” and wait for the device to reboot.

Fix 2. Remove the Phone Case/Screen Protector

Remove any case or screen protector that might be affecting the touch sensitivity. Sometimes, accessories can interfere with the screen’s responsiveness.

Fix 3. Optimize Device Performance

Optimizing your device’s performance can help resolve touch screen issues by ensuring your phone runs smoothly and efficiently.

1. Open “Settings” on your Samsung A72.
2. Tap on “Device care.”
3. Tap on “Optimize now.”
4. Wait for the optimization process to complete.

This process will close unused apps, clear cache, and optimize your device’s overall performance, which can help improve touch screen responsiveness.

Fix 4. Fix the Samsung System

If the touch screen issue persists, you can use DroidKit to fix system problems. DroidKit is a comprehensive Android toolkit designed to resolve various issues that may affect your device, including the unresponsive touch screen problem on your Samsung A72. Its System Fix feature is designed to address numerous Android OS issues, ensuring your device runs smoothly and efficiently. Here are some main features:

• Fix Various Android OS Issues: DroidKit can resolve numerous problems, including unresponsive touch screens, black screens, crashes, freezes, and boot loops.
• User-Friendly: The tool requires no technical knowledge and does not necessitate rooting your device, making it accessible to all users.
• High Compatibility: DroidKit supports all models of Samsung phones and tablets and works on both Windows and Mac computers.
• 100% Safe: The ROM downloaded to fix your system is official from Samsung, 100% safe and clean.

To fix Samsung a72 touch screen not working using DroidKit, follow these steps:

Step 1. Download and install DroidKit from the official website. Launch DroidKit and choose the System Fix option on the home screen.

Step 2. Connect your Samsung A72 to the computer using a USB cable. Click Start to proceed.

Step 3. The program will automatically match the PDA code of your Samsung device. Click Download Now to acquire the necessary firmware.

Step 4. After the firmware is downloaded, click Fix Now and put your device in download mode by following the on-screen instructions.

Step 5. DroidKit will begin repairing your system immediately. Wait for the process to complete, and a success page will be displayed.

Fix 5. Update the Software

Keeping your Samsung A72’s software up to date can often resolve touch screen issues caused by software bugs or incompatibilities.

1. Go to “Settings.”
2. Tap “Software update.”
   

   Click on the Software Update

3. Select “Download and install.”
4. Follow the prompts to complete the update.

Fix 6. Disable Touch Sensitivity

Sometimes, the touch sensitivity settings on your Samsung A72 might cause responsiveness issues. Disabling this feature can help improve touch screen performance.

1. Open “Settings.”
2. Tap “Display.”
3. Find and turn off “Touch sensitivity.”

Fix 7. Boot Your Samsung in Recovery Mode

Booting your device into Recovery Mode allows you to perform system-level troubleshooting that can resolve touch screen issues.

1. Turn off your Samsung A72.
2. Press and hold the Volume Up and Power buttons simultaneously.
3. Use the volume buttons to navigate to “Wipe cache partition” and select it with the Power button.
   

   Wipe Cache Partition

Fix 8. Factory Reset Samsung A72

If other methods fail, a factory reset can resolve persistent touch screen problems by restoring your device to its original settings. Note that this will erase all data on your device.

1. Go to “Settings.”
2. Tap “General management.”
3. Select “Reset.”
4. Choose “Factory data reset” and follow the prompts to complete the reset.

Fix 9. Repair the Physical Damage

If your Samsung A72 touch screen is still not working after trying all the software fixes, there may be physical damage to the device. This can include issues such as a cracked screen, internal hardware damage, or problems with the digitizer. In this situation, just take your device to an authorized Samsung service center or a reputable repair shop. Professionals can diagnose and fix hardware issues accurately.

The Bottom Line

Samsung a72 touch screen not working can be inconvenient, but they are often resolvable with the right approach. Whether it’s a simple restart, a system fix using DroidKit, or a factory reset, there are multiple ways to get your device back to normal. By following the steps outlined in this guide, you can troubleshoot and fix the touch screen problems on your Samsung A72 effectively.