How to Fix Galaxy Watch Touch Screen not Working

What to do when you encounter Galaxy Watch touch screen not working issue? No worries, in this article, you’ll get 8 ways to fix it. Moreover, you can easily to remove the Galaxy touch screen password if you are unfortunate enough to encounter this problem.

Author Avatar Joy Taylor Last Updated: Aug. 23, 2024

Having trouble using the touchscreen on your Samsung Galaxy Watch? Is it frozen at a black screen, or has it stopped responding altogether? It could be because of the water lock mode, a problem with the watch face, the bedtime or theater sound mode, or something else.

No matter what the reason is, this article will surely help. Let’s look at eight ways to fix a Samsung Galaxy Watch touch screen not working issue.

8 Ways to Fix Galaxy Watch Touch Screen not Working

Let’s start with highest rated eight ways to fix Galaxy Watch Touch Screen not Working

1. Force Restart

Restarting your Samsung Galaxy wristwatch is the first thing you should do if the Galaxy watch touchscreen is not working. For that, hold down the two side buttons on your watch consecutively for at least thirty seconds or until the Samsung logo appears. If the Power menu appears while pushing the buttons, ignore it.

2. Disable Water Lock

Your Galaxy watch is in water lock mode if you notice water droplet icons on display or if the screen’s color is blue. Your watch’s touchscreen is disabled when the water lock is enabled. This is a safety precaution to avoid unintentional touches when the eye comes into contact with water.

  • Hold the Home button for two to three seconds to turn off the water lock mode on your Galaxy Smart Watch.
Disabling Water Lock Mode

Disabling Water Lock Mode

You may also turn off the water lock mode through the Wearable app on particular Samsung Galaxy watches. Go to Watch settings > Advanced features > Water lock in the Wearable app after opening it. Please disable it.

3. Change Watch Face

A defective third-party watch face frequently causes the touch screen to not function with the Galaxy Watch. You need to shift the watch face back to the one that Samsung offers.

This is how you will change the watch face:

  • On your phone, launch the Galaxy Wearable app.
  • Click the watch faces. Here you’ll see several watch faces. Tap on the watch face you want to use. The new watch face should resolve the touchscreen issue.
Change Watch Faces in the Galaxy Wearable App

Change Watch Faces in the Galaxy Wearable App

4. Uninstall Recently Installed App

Have you recently updated any apps on your Galaxy Smart Watch? That might also cause the touchscreen issue with the Samsung Galaxy Watch.

To fix the touchscreen issue, uninstall any newly installed apps. 

Follow the steps below:

  • On your phone, start the Galaxy Wearable app.
  • In the Watch menu, select Apps.
  • Search for the most recent software you installed. 
  • Click the Uninstall option by tapping it.
Uninstall Apps in Galaxy Watch

Uninstall Apps in Galaxy Watch

5. Turn on Touch Sensitivity

The touch screen on the Samsung Galaxy Watch won’t function if you have anything covering your hand or are wearing gloves. To fix this, enable touch sensitivity. This will fix the problem with the touch screen on the Samsung Watch not working.

Follow these steps to turn on touch sensitivity;

  • On the Samsung Galaxy Watch, swipe up and select settings.
  • Scroll down, then choose Display.
  • Next, find touch sensitivity, then click the toggle there.
Turn on Touch Sensitivity

Turn on Touch Sensitivity

6. Unpair Watch

 You should temporarily unpair the watch from the phone. By unpairing, the watch will be disconnected from your phone, and even if there is a problem with the phone, this method will reveal it.

Follow these steps:

  • On your linked phone, open the Galaxy Wearable app.
  • Open the menu by tapping the three-bar icon. To disconnect, click the button next to your Galaxy Smart Watch.
  • Use your watch now. Restart the phone and link the devices once more if the watch touchscreen functions are perfectly fine without the phone.
Unpair Galaxy Watch

Unpair Galaxy Watch

7. Reset Watch

In case nothing else works, reset your watch. When you reset the watch, all of its data is erased and no longer connected to your phone. The watch and your phone will need to be re-set up.

To reset your Galaxy Watch, follow these steps:

  • Open the Galaxy Wearable application.
  • Select General from Watch Settings.
  • Tap the Reset button and then click it on the next screen to confirm.
Reset Galaxy Watch

Reset Galaxy Watch

8. Touch to Wake Gesture Not Working

If the touch-to-wake gesture doesn’t work on your Galaxy Watch, you shouldn’t think the touchscreen has stopped working. If your watch is in Bedtime mode or Theater mode, the touch-to-wake gesture won’t function. 

Specific sound modes must be turned off to enable the touch-to-wake gesture.

Follow these steps to turn off theater and bed mode.

  • To do this, open the Galaxy Watch’s Quick Panel.
  • Look for the theater mode (Camera action icon) and the bed mode (the bed icon). They are activated if any of them is highlighted.
  • To disable these modes, tap on the corresponding icon.
Disable Theater Mode and Bed Mode

Disable Theater Mode and Bed Mode

Bonus Tip: How to Fix Galaxy Touch Screen not Working

It’s not just the Galaxy touch screen that’s not working. If you are a Samsung user, you may also encounter the Galaxy touch screen not working situation. What to do in this situation, well, you can use DroidKit to help you get out of this issue.

As a professional Samsung repair software, DroidKit can not only fix Galaxy touch screen not working problem, but also help Samsung users more than a 30+ problems, such as the Samsung not turn on, dead phone, slow phone charging, etc.

DroidKit – Fix Samsung Touch Screen Not Working

  • Fix various Samsung issues and problems in minutes.
  • Find the best solution for your Galaxy device.
  • No need to root your device and no technical skills are required.
  • Revive dead Samsung devices in a few simple steps.

Free Download100% Clean & Safe

Free Download100% Clean & Safe

Free Download* 100% Clean & Safe

Step 1. Download and install DroidKit. On the home screen of DroidKit, you can see many functions  > Choose System Fix in the middle of the page.

Click System Fix Function

Click System Fix Function

Step 2. Read the notes on the screen > Connect your Samsung device to the computer > Click Start to proceed.

Start to Repair Samsung Phone

Start to Repair Samsung Phone

Step 3. Automatically, the program will match the PDA code of your Samsung device > Click Download Now to acquire the firmware.

PDA Code Matched

PDA Code Matched

If there isn’t any PDA code, you need to get it by putting your Samsung device into recovery mode.

Step 4. After the firmware is downloaded, click Fix Now button and then put your device in download mode. Next, DroidKit will start repairing immediately. Wait for the successfully fixed page as below.

Completing the Repair Process

Completing the Repair Process

Final Words

In this article, we have listed top-rated fixes for your galaxy watch touchscreen not working. If your Samsung Galaxy Watch touch screen is still not working, don’t hesitate to contact your nearest service center. 

At the same time, if you encounter a situation where your Samsung Galaxy touch screen is not working, then you can seek help from DroidKit.

Author Avatar
Joy Taylor Twitter Share Facebook Share

Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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